Most of the out-the-box 3^rd generation intranets (SharePoint etc) have a content management system with an attached search engine. This leads to a “one size fits all organisations” approach which means that most organisations suffer from poor findability of documents and many of the documents that are published are just not of a high enough quality to be useful.

Watch an Overview of the First 4th Generation Intranet - Interact 4


The 4^th Generation of Intranets

Like many of the major websites such as Amazon, Wikipedia and Facebook, a 4th generation intranet anonymously collect information about how individuals search and find content and how they navigate through the intranet. They constantly provide simple to use, yet workflow controlled mechanisms to highlight and review poor quality documents and information. The intranet then uses this ‘intelligence’ to streamline the search engine, automatically promoting relevant information to users as they browse or search, not just randomly, but based upon the real world usage of other people in the same organisation. The net result is an intranet that becomes easier to manage, contains higher quality information and allows an everyday member or your staff to locate key information faster and easier than ever before. Overall a 4^th Generation Intranet will make a noticeable and measurable difference to an organisation.

Interact 4 is the World’s First 4G Intranet
It overcomes the age-old problem of out-of-date and unmanageable content that exists on any intranet when you add more and more documents. Version 4.0 has an intelligence store that learns as people use it. It anonymously logs every mouse click, learns and adapts and drives employee collaboration.

More Documents + More Use = A More Powerful and Efficient Intranet

Outstanding Findabillity

Interact 4's ability to learn ensures that the more you use the Intranet the easier it is to find information that is relevant to you. It also helps to ensure all documents are easy to find when they are added to the intranet.

• Automatic Content Cataloguing
  Interact 4 recommends where to store documents when you add them so a document will never be stored in the wrong place.
  
  
• Keyword Suggestion Tool
  Interact 4 suggests the best keywords to catalogue documents ensuring they are easy to find.
  
  
• Best Bet Search
  The content author tags a document as a 'best bet' ensuring the information (such as health and safety policy) is very easy to find. Similar to BBC's 'Best Link'.
  
  
• Sophisticated Search Analytics
  Helps authors understand what users are searching for and improve taxonomy.
  
  
• Search ALL Content
  Interact 4, unlike some intranet searches, searches ALL content including; staff directory, categories, managed documents and plug-in software.
  
  
• Keyword Cloud
  Provides a visual representation of how a document has been found. As the size of the keyword grows the more it is searched for, you can see at a glance which are the most popular searches on the intranet.
  

Exceptional Document Quality

 Interact 4 ensures that your intranet content is kept up-to-date and relevant.

• Auto Review Dates
  When a document is added to the intranet the author can set a review date and a workflow alert will be issued to the author at the relevant time.
  
  
• Content Feedback - out-of-date Content Notification
  If a user finds out-of-date content, they can report this to the content author with a simple mouse click.
  
  
• Content Rating
  Users can rate the quality of the content.
  
  
• Content Author Tools
  Smart templates - ready made templates for items such as newsletters and meeting minutes.
  
  
• Media Library
  Stores and manages pictures, staff photos, videos and other media.
  
  
• Advanced MS Word^TM  Format Clearing
  With Interact 4 it's now event faster and simpler to copy content from Word documents onto the intranet.

Superior Content Visibility & Promotion

Interact 4 has a user controlled interface that allows content to be profiled more efficiently.

• Homepage Layouts and Management
  Interact 4 has advanced homepage elements that allow more content to be visible on one homepage as well as the ability to produce more valid layouts.
  
  
• Interact 4 Recommends
  Interact 4 uses its Intelligence Store to make suggestions of similar documents that may also be of interest to the user.
  
  
• Interact 4 Search Alerts
  Receive emails on the latest relevant content added to the Intranet based on your choice of keywords and phrases.
  
  
• Article Statistics
  Users can see how popular articles are, when they were last updated and how many viewers the article has had in a given timeframe.